Privacy policy

Labubu Edition website privacy notice

At Labubu Edition, we believe that privacy is as essential as the authenticity of a collectible figurine. We are committed to protecting your personal data and handling it with transparency.

This privacy policy informs you about how we collect and use your personal data via :

• use of our website(www.labubu-edition.com), including chat
• opening a customer account
• purchasing our products
• subscribe to our newsletter
• your participation in a contest or survey
• your exchanges with our customer service department (email, telephone, contact form)

1. IMPORTANT INFORMATION

Labubu Edition is a distribution brand operating from the UK.

If you have any questions about your personal data, please contact us:

• by email: sales@labubu-edition.com
• by post: 

2. COLLECTED DATA

• Identity data: surname, first name, title, date of birth
• Contact details: address, email, telephone
• Financial data: bank details (via secure service providers)
• Transaction data: order and payment history
• Technical data: IP address, browser, terminal, operating system
• Profile data: identifiers, preferences, customer feedback
• Usage data: browsing, behavior on our site
• Marketing data: communication preferences

No sensitive data is collected (ethnic origin, health, political opinions, etc.). The site is not intended for children.

3. DATA COLLECTION

• via your interactions (orders, forms, emails, telephone, competitions, etc.)
• via cookies and audience measurement tools (see our cookies policy)
• through partners (payment, delivery, marketing)

4. USE OF DATA

• order processing and delivery
• managing your customer account
• responding to your requests
• marketing communications (with your consent)
• continuous improvement of our site and our offering
• fraud prevention and payment security

We rely on legal grounds such as performance of a contract, consent, legitimate interest or legal obligation.

5. DIRECT MARKETING

With your consent, we may send you exclusive offers and content. You can unsubscribe at any time via our emails or in your customer area.

6. DATA SHARING

We never resell your data. It may only be shared with :

• trusted service providers (payment, logistics, emailing, hosting)
• partners if you give your explicit consent
• authorities in case of legal obligation

7. FRAUD PREVENTION

Certain information may be transmitted to verification systems to secure your payments and prevent fraud.

8. SHELF LIFE

Your data will be kept only as long as is necessary for the purposes for which it was collected, then archived, anonymized or deleted in accordance with legal requirements.

9. DATA SECURITY

We use strict technical and organizational measures to protect your data against unauthorized access, loss or alteration.

10. YOUR RIGHTS

You may at any time exercise your rights of access, rectification, opposition, deletion, limitation or portability of your data by writing to us at sales@labubu-edition.com.

11. MODIFICATIONS

This policy may be updated. The latest version is dated January 20, 2025. We will inform you of any important changes directly on the site or by email.

Contact: sales@labubu-edition.com

Last revision: January 20, 2025 - Next revision: January 2026